FAQ

Frequently Asked Questions

 

How long does shipping take?

Orders usually arrive within [7-14 business days]. Delivery times can vary depending on [country/region]. Once your order ships, we’ll send you a tracking number by email so you can follow it every step of the way.

Do you offer free shipping?

Yes! We offer free standard shipping on orders over [amount or “all orders”]. If you’d like your order faster, you can choose [express shipping/priority shipping] at checkout for an additional [amount].

What is your return policy?

You can return items within [15] from the delivery date, as long as they’re unused, in their original packaging, and meet our return eligibility requirements. To start a return, contact us at [support email or link to return form].

Are your products covered by a warranty?

Some of our products include a [length of warranty, e.g., “1-year manufacturer’s warranty”]. You’ll find warranty details on each product page. If you have any issues, just send us an email.

How can I track my order?

Once your order ships, you’ll receive a tracking number by email. You can use it on our Track Your Order Page or on the courier’s website to see the latest updates.

Do you ship internationally?

Yes, we ship to [list countries or “most countries worldwide”]. International delivery times may vary, so please check our [Shipping Policy link] for details.

Can I change or cancel my order after placing it?

We process orders quickly, but if you need to make a change or cancel, contact us within 48 hours. After that, we may not be able to make changes.